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  • Report:  #356282

Complaint Review: ESBI

ESBI ESBI is charging me 13.63 3rd party threw Embarq. I am the only one who makes decisions on this phone/bill and I never authorized this charge. Apopka Internet

  • Reported By:
    APOPKA Florida
  • Submitted:
    Mon, July 28, 2008
  • Updated:
    Sat, August 02, 2008

I have a charge on my Embarq phone bill that states it is an reaccurring monthly charge from ESBI or RocketCommunications. I am the only one who makes decisions on this phone and have NEVER gave anyone or any company any reason or permision to charge my account. This is obviosly a SCAM

Alice
APOPKA, Florida
U.S.A.

1 Updates & Rebuttals


Mark P.

Winter Garden,
Florida,
U.S.A.

ESBI - other affiliates

#2Consumer Suggestion

Sat, August 02, 2008

Try contacting the "Processing Center" at 866-518-0933. I spoke with a Stephanie at extension 321, and her "supervisors" who identified themselves as "Mary" and "Gus." This entity claims to be the one which provides cancellations and credits for situations like yours. ESBI and some entity identified as BLVD Netwrok, LLC did the same thing to me in Winter Garden, FL. I think the Processing Center is in bed with ESBI and something called BLVD Network, LLC. They may also be affiliated with the name of the entity on your telephone bill. Trust me, EMBARQ will not help you. The best they will do is put a "block" on your telephone so that this supposedly will not happen again. Good Luck.

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