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  • Report:  #310318

Complaint Review: ESBI Nationwide Assist Voicemail

ESBI Nationwide Assist Voicemail billed me through VERIZON. Neither will take responsibility! Anza Internet

  • Reported By:
    — Anza California
  • Submitted:
    Wed, February 20, 2008
  • Updated:
    Wed, February 20, 2008
  • ESBI Nationwide Assist Voicemail
    http://www.billview.com/esbi
    Internet
    U.S.A.
  • Phone:
    888-295-3724
  • Category:
    Telephone Companies

I have been billed for over a year $12.95 per mo. on my Verizon home phone bill. It was cleverly disguised as a voicemail fee. Since I already pay a voicemail fee to Verizon, I don't suppose I need a second voicemail!

When I called Verizon, they were very nice, but said I had to contact ESBI, as Verizon has no responsibility for 3rd party billings. Oddly enough, the charge did not appear on several subsequent bills, so I thought it was handled.

I have recently noticed that the charges are once again appearing on my Verizon bill. Enough, already!!

Any suggestions?

Alexander
Anza, California
U.S.A.

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