ESBI Residential Email ripoff Residential Email Slams my phone bill for fradulent $16.41 per month Plantation Florida
I happened to notice a 16.41 charge on my phone bill and found out Residential Email activated a service without my authorization. Customer service rep told me someone probably signed up "accidentially" when applying for something else. She told me it would be removed within one or two billing cyles.
Bob
Genoa, Nevada
U.S.A.
1 Updates & Rebuttals
Virginia
Plantation,Florida,
U.S.A.
Please contact us for assistance
#2UPDATE Employee
Wed, December 12, 2007
Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-430-6314 we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
ResidentialEmail
Plantation, Florida
U.S.A.