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  • Report:  #452173

Complaint Review: ESBI

ESBI third party unauthorized intelicom messaging charges thru Embarq Communications Henderson Nevada

  • Reported By:
    — henderson Nevada
  • Submitted:
    Fri, May 15, 2009
  • Updated:
    Tue, June 02, 2009
*UPDATE Employee: Customer Care Is Here To Help

ESBI , third party providers, had my phone company, Embarq, bill me $ 14.95/mo for intelicom messaging that I had never ordered. Some lady ordered it, via internet, and used my home phone number to have it charged to.

Yvonne
henderson, Nevada
U.S.A.

1 Updates & Rebuttals

Customer Care

Henderson,
Nevada,
U.S.A.

Customer Care Is Here To Help

#2UPDATE Employee

Tue, June 02, 2009

Intelicom Messaging provides its subscribers with enhanced voice mail service which enables access to voice mails via phone and email. We market the service on the Internet and continuously review our marketing and sign-up procedures and believe that they comply with all applicable laws and industry standard best practices.

We maintain excellent customer service 24 by 7 by 365 and you can reach us via phone at 800-681-6010 or online at http://www.intelicommessaging.com/business-dev.cfm
I'm confident we can address any customer service concerns you may have.

Intelicom Messaging Customer Service

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