Complaint Review: ESBI / unitedtelESBI / unitedtel / Verizon ESBI

I have been charged for services That I never ordered either over the phone or online. Then these charges turn up on my Verizon (phone)bill. Which when I call them I'm told that these charges come from a third party. Why is this allowed? Does this mean that my Doctor will soon be collecting for garbage/Trash removal companies? The dentist collecting for the electric company? What Next??!!

Basically this ESBI/unitedtel is a collection agency for a third party "Hellomail" which I do not have or have ever had or authorized. I have tried repeatedly to call the numbers they give on the Phone bill. Nor do you get any response back from the P.O. box listed on your Phone bill !

When I did get through to a human ( which feels like I just ran through a rat maze to get the cheese!) you either get told to call Verizon again or you get fed a line of BS and told that it will be taken off your bill.Till next month when it reappears right back on your Pnone bill. sometimes under a new "company" name.I then call Verizon again and start all over at square 1! Well I'm FED UP of BS!

So I'm writing to you to find out whom I need to contact? The FTC, OAG, PUC, FCC , or the OCA or any other Three letter office that I can rattle and their names, not just letters...Since I heard that there is Power in Numbers. What do I do to get other Verizon customers to check their Bills and get mad, stand up and fight back against this CRAP!

Stand Up for Your Rights, Before We Have None Left!!!

justsick of BS
York, Pennsylvania
U.S.A.