ESBI-VoiceXpress Voicemail Added charge to phone bill without authorization Clearwater Florida
My Verizon phone bill has an extra $14.82 added to it for a VoiceXpress Voice Mail monthly fee. When asked what it is they tell me I ordered it. This is a scam and Verizon tells me it is called "cramming". When contacted they told me they would discontinue the service (which I never use, I have voicemail through Verizon) and they will refund me for the past three months.
We should all check our phone bills more closely. This is going on all over the nation.I have reported this to the State of Washington Attorney General, BBB etc.
Don
Duvall, Washington
U.S.A.