Print the value of index0
ESports Entertainment ESEA Paid Service with HORRID Customer Relations, Lack of Competent Managing Skills, Money Scam Commack, New York
This is a brief report.
I apologize for the mass e-mails you have received from me.
But if action isn’t taken then I’m afraid ESports Entertainment just lost a
potential client. Eric is your companies customer relations? I think
you should reconsider that choice. But hey, that’s just my opinion.
Here’s the e-mail he sent me:
“You will not receive an apology, an unban, or your karma back.
Don't advertise on our forums, I believe I made that perfectly clear, let you
off with a warning (we usually ban on sight), and you proceeded to argue. I
find THAT unacceptable, which is why you're banned now! In conclusion, please
see this thesaurus.com link where you can find synonyms
(that means they mean the same thing!) to the word "advertising", one
of which is, surprisingly, "promote"!
http://thesaurus.com/browse/advertising”.
As a customer of ESEA, I am very upset that the CUSTOMER
RELATIONS sent me that kind of e-mail. It’s full of attitude and unnecessary
content that is EXTREMELY unprofessional and shows how childish this man is.
That’s not very businesslike, and draws concern. But I’m not just a customer,
I’m also a client. And the fact that the CUSTOMER RELATIONS sent me that
e-mail makes me want to never think about doing business with this company
again.
Here is my reply to his e-mail:
“First off, no warning was
given. I did not receive anything from you stating I had been “warned”. You
also stated that you banned me for arguing? Last time I checked you can’t be
banned for arguing. I deserved the right to know why I was banned, and if you
didn’t want to discuss it then that shows your lack of people skills Eric. I will
talk to Craig tomorrow about this, we’ll see what his opinion is. It’s not like
I linked it to a product page where you can buy the drink, or even my website
for that matter. I linked a FAN PAGE on FACEBOOK.
ESports Entertainment may
have just lost a potential client because of you. What do you think they will
say about that? If they don’t take action, then I don’t even want to do
business with them. You’re supposed to take care of clients, not ban them and
be discourteous. If you had a problem with me, or anything I said, you should
have private messaged me like an adult Eric. But instead you resort to abusing
your power and ban me. I’ve heard a lot of negative things about you, but I
never thought I would see it happen.
You’re the Customer
Relations? That is immensely disappointing. Seeing how you talk to people and
treat people tells me you need to learn people skills, best of luck to you with
accomplishing that.”
I believe I made valid points. He never gave me a warning (a
simple PM would have sufficed) and he banned me for arguing? We’re not 15 years
old, we can talk about situations like adults and resolve them. But without a
warning, or hesitation, he banned me. Craig I truly do want to do business with
you guys, because I believe we can have a mutually beneficial relationship. But
if you don’t take action and solve this…then I’m going to have to hang the
towel up.
I hope you run your company better than Eric Wallace runs
Customer Relations.
ESEA charges $6/month and $5 for a "League Fee". They have now taken my money, and banned me for "arguing"? That is stealing my money, and I'm not happy about it. This is not the first time this has happened, they do is ALL DAY EVERY DAY and get away with it. Something needs to be done, but what...