Complaint Review: ESports Partners

I ordered an online gift card for my nephew at eSports Partners, for his favorite NFL football team, the Colts. When ordering I was led to believe that they would contact my nephew by email with a "virtual gift card" or mail him the gift card directly. eSports partners did neither as my nephew never received the gift card from me. I asked him what he ordered with the gift card and he had no idea what I was talking about. eSports Partners gladly accepted my money for payment, but never bothered to tell the gift card recipient they had a gift card to spend. They stole my money and they will steal yours too.

When I called eSports Partners to ask what happened all they would say is it against company policy to refund gift cards. I didn't want a refund, I just wanted the card to be given to my nephew. They were totally stupid and unhelpful!! DO NOT order from them unless you want your money stolen by these theives!

Lucy
Little Rock, Arkansas
U.S.A.