essential services worldwide did not return $399 overcharge that I wasll8 2201711 assured would be returned Cathlamet Washington
Purchased Microsoft Security Essential and Microsoft Windows Defender on 11/7/2017 for $288,99 and Microsoft Firewall Security for $399.00. They asked for 2 paymente from my checking account. I got notice from my bank that the $288.99 was returned because they used the wrong account number. I notified them that day and they suggeted I put through a payment for both charges of $688.99 and if the $399 charge went through they would refund it. the $399.00 charge went through on 11/10/17. I notified them. I spoke to "Alex" twice after the first contact and was assured the $399 would be returned.
It was not returned and when I called the numbers I had been given they both were disconnected. "Alex" gave me his phone number as 13524773035, ext 1000.