Essoll Sells the Acai Berry Boom product, Name company is ESSOLL, LLC Internet
Hi,
Ah yes, the Acai Berry scam. My husband (new to the internet never use your check card, use credit card) purchased the FREE trial with $3.95 shipping etc....Nothing stated the "MEMBERSHIP". 3 months of charges before I realized it and asked him about the charges etc....We received products but didn't know where they were coming from because we never ordered it.
Anyway, Called th company number on the product, 45 minutes on hold etc...I informed him that no "Membership" was purchased and he wouuld just come back with that it included a "Membership" which had to be cancelled in 14 days, and so on. After 15 minutes of this I got a little bit angry....Submitted all the info to my bank, it was on our "check card". Cancelled the card etc...Still waiting.
In the mean time this is the info I have obtained. There are several websites that take you to "purenaturalacai.com" to get the free sample. The following website registration comes from "whois"
Essoll L.L.C
375 Stephanie St. Suite 1411
Henderson, NV 89104
US
Domain name: PURENATURALACAI.COM
Administrative Contact:
Ingersoll, Myra CustomerService@PureNaturalAcai.com
375 Stephanie St. Suite 1411
Henderson, NV 89104
US
+1.8003147616
Technical Contact:
Ingersoll, Myra CustomerService@PureNaturalAcai.com
375 Stephanie St. Suite 1411
Henderson, NV 89104
US
+1.8003147616
The phone number (800-314-7616) is the same one on the contact page of "purenatrualacai.com"
Called the number and there is a recording that answers "Essoll, LLC" but you get nowhere at this number. No one ever answers.
Did a Nevada Business registration search and this is what I came up with...
=========================================================
ESSOLL, LLC
Business Entity Information
Status: Active File Date: 6/19/2008 7:35:06 AM
Type: Domestic Limited-Liability Company Corp Number: E0401872008-0
Qualifying State: NV List of Officers Due: 6/30/2009
Managed By: Managers Expiration Date:
Registered Agent Information
Name: INCORP SERVICES, INC. Address 1: 375 N STEPHANIE ST STE 1411
Address 2: City: HENDERSON
State: NV Zip Code: 89014-8909
Phone: Fax:
Mailing Address 1: Mailing Address 2:
Mailing City: Mailing State: NV
Mailing Zip Code:
Agent Type: Commercial Registered Agent - Other
Jurisdiction: NEVADA Status: Active
Financial Information
No Par Share Count: 0 Capital Amount: $ 0
No stock records found for this company
Officers Include Inactive Officers
Managing Member - DOUG HUGHES
Address 1: 375 N STEPHANIE STREET SUITE 1411 Address 2:
City: HENDERSON State: NV
Zip Code: 89014 Country:
Status: Active Email:
Manager - MYRA INGERSOLL
Address 1: 375 N STEPHANIE STREET SUITE 1411 Address 2:
City: HENDERSON State: NV
Zip Code: 89014 Country:
Status: Active Email:
==================================================
There just registered here but the product address is
ACAI Berry Boom!
#3 175h Ave South
Nampa, ID 83651
phone# - 800-509-7091
Anyway just thought this might be a little useful if anyone should need some info.
There is another "acai berry" scam also that I'm trying to connect them to.
===================================================
Purenaturalacai has information that they state comes from CNN, ABC, NBC, Oprah etc... I went to each of the associated companies web sites (not links did my own search) and emailed the companies about this website and their scam. I informed them that I thought this information on Purenaturalacai websites made it seem like it was promoted by them.
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Naomi
Bradenton, Florida
U.S.A.
4 Updates & Rebuttals
Essoll Llc
Henderson,Nevada,
U.S.A.
Utterly False - This individual has our company confused with another
#5UPDATE Employee
Sun, January 18, 2009
This claim is simply not true. While it is true that Essoll LLC is the owner of the domain PureNaturalAcai.com our company has never sold given away or otherwise distributed any Aai products.
To be perfectly honest we considered marketing this product and that was why we purchased the domain. We decided against it in the end because there was already too much competition in the marketplace.
Essoll LLC is not and has never been in anyway affiliated with the product Aai Berry Boom which is listed in the above complaint.
Furthermore, I challenge the complainant to provide proof that we ever billed them. This is simply not true because our company has never sold aai products.
Essoll LLC request immediate removal of this complaint on grounds of libel, and will seek legal action to protect the reputation of our business in the event these libelous remarks are not removed.
Realhelp
Apopka,Florida,
U.S.A.
Contact state of Florida attorney general.
#5Consumer Suggestion
Sun, December 28, 2008
In addition to the US attorney general, you might want to contact the state of Florida attorney general where this company operates. Here's their website. http://myfloridalegal.com/consumer
Jacquie
Fort Mohave,Arizona,
U.S.A.
Other company you may be searching for
#5Consumer Comment
Tue, December 23, 2008
The other company you may be searching for is out of California and thier phone number is 1.866.934.7536. I also order a trial of this product from this company and cancelled via phone at the beginning of November. Since then when I attempt to call I get the same message that you are caller #43 waiting to speak to a representative. When I get to be about caller #6 and have been holding for over an hour I get disconnected. Hope this is of some help to you
Naoi
Bradenton,Florida,
U.S.A.
Acai Berry - File complaint with FTC
#5Author of original report
Tue, November 18, 2008
You can file a complaint with the Federal Trade Commision online. Took me about a 1/2 hour. Not sure how much good it will do but, eh.
Also, Update - Spent a good 1 1/2 hours on the phone with my bank. They kept insisting that the merchant sold thhis as a "Membership/Subsciption". I kept telling them that nothing like that was purchased. Finally took the suggestion someone mentioned here about contacting the my state bank commisioner. They gave me over to a supervisor.
Supervisor called some of the phone numbers listed on my account for these companies and couldn't get through to them. And then admitted that "Visa" my check card company was having problems with several of the companies - which I wouldn't doubt are one and the same!
Someone supposed to get back within 24 hours.
Naomi