Essuranty and Sean Henson Purchased cell phone insurance - sent in my phone for repair. Essuranty charged my card for repairs, no phone and no responses for weeks. Nationwide
THIS COMPANY IS A SCAM PEOPLE - DONT SIGN UP.
Signed up, phone glass cracked. Sent them my phone. they charged me $150. Then said my account was on hold due to problems with credit card, however they used my credit card to charge me $ for the repair fee.
There is NO LIVE PERSON, EVER, ANYTIME DAY OR NIGHT ANSWERING PHONES. EVER. You WILL NOT get an answer to your emails unless you threaten legal action, which I am now doing for stolen property, fraudulent charges on my card, and scrupulous business practices.
DO NOT SEND THEM MONEY - THEY ARE NOT A LEGIT COMPANY. They still have possession of my Samsung Galaxy Edge. All the positive reviews on their website are written on the same date, take a look - FAKE REVIEWS.
Stated a manager would contact me, hasn't happened. I will be spreading the word, and continuing legal action. reporting them to Nevada and Florida Department of Consumer Protection, and filing stolen property reports and warrants with local PD. Writing scam reviews on all the social media sites I can find to warn people, BBB and Consumer Advocate Divisions.
DO NOT PURCHASE THEIR INSURANCE - IT IS A SCAM. NO ONE COMMENTS ANYWHERE THEY RECEIVE THEIR PHONES BACK.