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  • Report:  #230707

Complaint Review: Estate Shutters Ken Montoya Kristen Wolfe David Patai Discount Blind And Shade Factory Usa Blinds

Estate Shutters Ken Montoya Kristen Wolfe David Patai Discount Blind And Shade Factory Usa Blinds ken montoya and kristen wolfe back in business agian! Ripoff Pheonix Arizona

  • Reported By:
    Gilbert Arizona
  • Submitted:
    Mon, January 15, 2007
  • Updated:
    Thu, January 18, 2007
  • Estate Shutters Ken Montoya Kristen Wolfe David Patai Discount Blind And Shade Factory Usa Blinds
    1711 S. 47th Ave. #500
    Pheonix, Arizona
    U.S.A.
  • Phone:
    888-6026020
  • Category:

I am a customer Estate shutters Inc.. I signed a contract on 9-22-06 with Ken Montoya, and was told that they were a little behind, but my shutters would be completed in 8-10 weeks. He told me that if I paid upfront that they would pay the tax. I paid them $7567.00 with a check, so that I would have proof that I paid. I figured if anything, someone might try to say that I did not pay. I never dreamed this would happen. When I tried to call them back to get them a stain sample and check the status, that is when I descovered that these guys are another scam. They use to be Discount Blind and shade factory, USA shutters, North American shutters, and many other names, in and out of business.

After coming to this site, I began investigating on my own to find out what was going on. In an attempt to get ahold of someone, I called for Ken Montoya. At first the guy said he was not there but he could take a message. When I asked when would be a better time to reach him, he advised me that Ken Montoya no longer worked there. ( I am not sure why he was offering to leave a message for someone who was not employed there.)I called back again asking for the owners so that I could get some answers. A woman there offered to take a message for David Patai. Her name was Kristen Wolfe. I told her there were other complaints against this company. She said that this was a new company and didn't know anything about any complaints.

Being a Police officer, I did a little research myself. I found out all the company names they worked under, found out that they had been in a lawsuit with a shutter compnay in California (Shoreline Shutters) and were liable to Shoreline Shutters for over $300,000.00 under their old company name of Discount Blind and Shade Factory. Ken Montoya and Kristen Wolfe were the owners of Discount Blind and shade factory and filed bankruptcy to avoid their debts. They also ripped off many homeowners that have posted on this website. The District Attorney's office now has a formal complaint as does the contractors license board for Arizona. The deputy DA is a personal friend of mine and has assured me that these two criminals will go to jail for thier actions. Ken Montoya and Kristen Wolfe should be behind bars, and you should not do business with them. They will take your money and rip you off. Kristen will call (in her sweet little voice) and say that your shutters are running late and the factory is slow, but that is just a tactic to keep you from going to the police and filing a complaint. I recommend to all of you that have been ripped off by Ken Montoya and Kristen Wolfe (husband and wife team), to go to your local police department and file a complaint. This will all go to the DA's office and help make sure they spend many years in prison.

Richard
Gilbert, Arizona
U.S.A.

1 Updates & Rebuttals


Tom

Phoenix,
Arizona,
U.S.A.

to whom it may concern

#2REBUTTAL Owner of company

Thu, January 18, 2007

Estate Shutters Inc.
1711 S. 47th Ave. #500
Phoenix, Az. 85043
1~888~602~6020


To whom it may concern,
My name is Tom Witzke and I am the CEO of Estate Shutters Inc., an Arizona corporation in good standing. I have invested nearly one million dollars in components, machinery and build out in my new shutter production facility, inventorying over 40,000 sq.ft. of Basswood components on our shelves at all times.

Estate Shutters Inc. is a wholesale to the trade only company and has never had a retail customer, as has been alleged. I offer only painted shutters at this time and have never offered stained product to any company.

The grand opening of the new facility is Jan~19th from 2pm till 7pm. No customer has been offered installation of product, as it is not an option at this time. No customer should expect installation of product by Estate Shutters Inc... Arizona does not require a contractor's license to manufacture or wholesale shutters to any company in this or any other state. I do however have all required resale licenses, occupancy certificates and tax identification numbers, as well as a multimillion dollar general liability policy to protect my staff and Customers.

Kenneth Montoya is my Sales and Marketing lead. Although he had a retail business that failed and was forced to file for bankruptcy protection due to a series of events that I will decline to elaborate on, it is irrelevant to Estate Shutters Inc..

I feel he has the experience and product knowledge that will benefit my customers. He also possesses intimate knowledge of price points and sourcing making Estate Shutters Inc. more competitive than other shutter fabricators or distributors in the state.

Kristen Wolf, who is married to Kenneth, will head my office operations. As previously stated, she too has years of experience that will prove invaluable, to both my customers and myself.

Unfortunately unfounded statements with regards to outstanding legal issues can go unchecked on some sites such as this one. Kenneth and Kristen's address as well as other personal information has been listed on this site for well over a year and there has been no attempt to hide from any law enforcement personnel. If anyone needs to find Kenneth or Kristen, you can find them working at my facility daily.

Please feel free to contact me directly at 602-254-5320 or come by and talk with me in person at 1711 S. 47th Ave. #500 Phoenix, Az. The bogus complaints about my Company are without any merit!

I take it as a compliment that there are competitors that will stoop to this type of deception to retain business. My product and delivery time will lead this industry into a new era. I look forward to speaking with anyone who has any questions regarding Estate Shutters Inc.

Sincerely,
Tom Witzke
CEO ~ Estate Shutters Inc.

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