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  • Report:  #1132039

Complaint Review: ETAX.COM

ETAX.COM BAIT AND SWITCH - FALSE ADVERTISING INTERNET

  • Reported By:
    james — Texas
  • Submitted:
    Thu, March 20, 2014
  • Updated:
    Thu, March 20, 2014

 etax.com uses bait and switch tactics to lure consumers to their website.  etax.com advertises that you can e-file your taxes for free.  etax.com then charges 19.95 to uses their services in addition to a 29.95 cpa review fee, plus a 24.95 tax preparation fee. so the minimum charge for filing taxes with etax.com is in fact almost $75. also, if you choose to have your refund direct deposited there is a 32.95 bank transfer fee.  So that is actually over $100 to file your taxes - not free.  etax.com also has an F rating with the bbb.  anyone who does business with etax.com is just asking to get ripped off.  stay away from etax.com

 

it is also very likely that etax.com is a phishing scam designed to capture personal information. 

who would spend over $100 on a service that was initially free? not me.  however, etax.com asked me to enter all of my personal information including social security #, dob, drivers licence number and checking account numbers in before i even found out about all of the hidden fees!  and now they have all of my personal information too! i would not be surprised to find out the entire etax.com website is a hoax to trick people into submitting sensitive personal information. 

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