Print the value of index0
  • Report:  #1429426

Complaint Review: etax.com

etax.com Charged me $94.85 for filing my income tax when they said they filed Federal Income Tax for free La Jolla California

  • Reported By:
    Benny — Longwood Florida United States
  • Submitted:
    Thu, February 15, 2018
  • Updated:
    Thu, February 15, 2018

On February 5, I was trying to file my federal income tax, using a free-file service. I had tried a couple of companies that I had used in the past, but for some reason was unable to log in. So, because eTax.com said they filed Federal Income Taxes for free, I decided to use them.

As I was working through the process, I tried to read and understand their "fine print", but must have missed something very important. When I pressed the "File" button, I was shocked beyond belief that they were charging me $94.85 for a return of less than $600.

As it turns out, although I live in a state that does not have income tax, I was charged their full package price. I was sick to my stomach, and livid that a company can take this kind of advantage of someone.

I hope this post allerts people who are trying to file their taxes for free, to read and re-read the fine print before proceeding to the finish line, because at that point, it seems that there is no turning back and undoing what has happened.

Respond to this Report!