Complaint Review: Etourandtravel.com

I signed up for free passes to universal. Out of nowhere I get a call from universal studios/etourandtravel.(they say they are universal but are not). They tell me that I am only entitled to these two free passes to universal if I buy a highly discounted vacation. I told them I live here in Florida so I DON'T need anything but the passes. The guy then offers me a discount from the price of 498.00 to 398.00. I still Say no. Then he say's "since your a Florida resident I am entitled to the vacation package at 298.00". I tell Ken Herdgen( the manager of co.) Let me check the company out. he say's " what you don't trust Universal Studios, Radisson, Clarion, Sheraton or Enterprise"?


And I said of course. But let me call these company's to make sure this promotion is real. Ken said sure, but before I do that he will upgrade me to the Sheraton five star hotel. At that point I really did not believe the scam. So I hung up and called Universal directly. They told me that they don't know of such a promotion and don't know who etourandtravel/floridatourandtravel or who this KEN HERDGEN is. So I call the hotels and the same story from them. Wow was I glad that I did not fall for this. Still no free passes!!!!!!!!!!!!!!!!!!!!!!!!!

So I call Etourandtravel/floridatourandtravel back and asked them if any of What Ken had told was true? They don't even use three star accomodations for there vacation's. It is not a mid-size rental car and that the free Daytona stay has surchrges you have to pay for(how is it free?) and thay I would have to do 2 seperate timeshare tours to receive the discount on the vacation. Ken Told me that there were not any tours involved @ all. That they would provide breakfast or lunch and tell us about the storms and the remodeling that has been done. How can these guy's sleep @ night? So they finally gave me my free passes and they say to redeem I must attend a timeshare presentation in New smyrna beach. Nothing is free in life. I learned another good lesson. BUYER BEWARE.

Paul
maitland, Florida
U.S.A.