Print the value of index0
  • Report:  #776355

Complaint Review: EtourandTravel

EtourandTravel I was promised 2 2-day passes to Halloween Horror Nights Orlando, Florida

  • Reported By:
    Sharon — Clearwater Florida U.S.A.
  • Submitted:
    Tue, September 13, 2011
  • Updated:
    Tue, September 13, 2011
  • EtourandTravel
    3626 Quadrangle Blvd. Corp Park Suite 400
    Orlando, Florida
    United States of America
  • Phone:
    407-515-2400
  • Category:

I had signed up for their vacation package 2 years ago but had only used part of it. They called a couple weeks ago and offered me an extension on my original vacation package plus an extra package to keep or give away as a gift. It cost $289 more. I told the salesperson that my fiance' had always wanted to go to Halloween Horror Nights. She promised that we could have that instead of the regular 2-day Universal passes.

When I called to make the reservations, they said that we could not have the  Halloween Horror Nights tickets and it was too late to get our money back.

Respond to this Report!