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  • Report:  #1533173

Complaint Review: Etsy

Etsy My Etsy shop was suspended without any explanation Internet

  • Reported By:
    Andrii — Kyiv Kyiv City Ukraine
  • Submitted:
    Mon, July 01, 2024
  • Updated:
    Tue, July 02, 2024

My shop www.etsy.com/shop/CustShopArt was unexpectedly suspended from Etsy without notice or explanation of the alleged violation. Despite my attempts to appeal this decision, I received only a general, boilerplate response without any substantive information. I firmly believe this is a misunderstanding. I have requested to have my Etsy account reinstated as it plays a critical role in maintaining my business. I am deeply passionate about creating unique items and am completely dedicated to my craft. I am ready to provide any necessary documentation to confirm my reputation as a seller. In addition to my commitment to craftsmanship, I place great emphasis on providing exceptional customer service. I am attentive to the needs of each client and promptly resolve any issues that arise. I am a simple person living in Ukraine, I have a family and two children who need to be supported. The income generated from our Etsy shop is critical to our financial stability, especially in an area where job opportunities are limited. In the event of any unintentional violations of the security policy, I strongly seek clarification so that appropriate action can be taken to correct the situation and prevent the situation from reoccurring in the future.

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