Complaint Review: EurAsian Auto Parts

I was looking for a used Subaru engine complete with wiring harness for an engine conversion on a VW Vanagon.

Spoke to Meuller at Eurasian on Friday and he said they had found a 2003 Forester with 32,000 miles on it at a salvage auction in Littleton, CO, but that they would need the money up front before purchasing the vehicle.

I agreed to let them charge my credit card and he said he would contact me early the next week, once they had the car in their possession. I hadn't heard anything by Wednesday so I called and Meuller then said they had to get the car from Montrose, CO, which is half way across the state, but that the car was due in that day. I called back on Friday and they still had not received the car but Meuller promised to call me back with a status report that afternoon.

I checked the salvage companie's website and their inventory is available online. They had over 50 cars on the lot in Littleton with the engine that I was looking for, so I'm not sure why Eurasian would have to get a car all the way from Montrose!

I didn't get a call back so I called Eurasian Saturday morning and asked them to cancel the deal and issue a refund to my credit card. They agreed to do this but it's been a week and no refund has been issued. I've disputed the charge on my credit card and I guess now the credit card company will have to get their money back from these crooks. The Englewood police said that there is nothing they can do.

Donald
Idaho Springs, Colorado
U.S.A.