Complaint Review: European Foreign Domestic Auto Repair Center

My 18 year old daughter took her car to be evaluated for a problem. She was told by Frank that she needed new brake pads and wiper blades. This is reasonable enough to believe, but the fact that he charged her over $80 for the wiper blades sounds like a rip-off to me. Also, the brakes seemed fine to us before she took them in, but immediately after the "repair," they started squeeking all the time. When she called Frank a couple days later about this, he said it's probably just from the humidity (!)

When the squeeking persisted over several weeks, I (also a woman) called him myself, and he told me the same story. He did offer to look at them if she would bring them back, which she did, but he said they were just fine - even though they are obviously NOT fine since they have continued to squeek ever since the "repair."

Anonymous
Boca Raton, Florida
U.S.A.