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  • Report:  #608897

Complaint Review: Europeanplates Group LLC

Europeanplates Group - Tyler Edmonson Sue this business! There are too many victims already! Internet

  • Reported By:
    Charles — Arcadia California United States of America
  • Submitted:
    Mon, May 31, 2010
  • Updated:
    Sat, March 17, 2012

An order for the following items were placed on the website www.europeanplates.com on December 13th, 2009:

1. BMW Mounting Frame - European Plate Holder for $14.99

2. European Plate Mounting Screws and Covers "Wht/Blu" for $2.99

3. Sachsen, Germany Seal Sticker - License Plate Decal for $5.98

4. 2010 Pollution seal, Germany Seal Sticker - Euro License Plate Decal for $1.49

5. 2010 Date Seal - Germany Seal Sticker - Euro License Plate Decal for $1.49

6. German European License Plate Custom Made to Order for $18.99 x 2

Subtotal $64.92, Shipping & Handling $48.50,  Grand Total $113.42

Credit card was charged for the exact amount of $113.42 on 12/14/2009. Items were to be shipped to an overseas address (hence the international shipping charge of $48.50). As of April 24th, the items has not yet been received. Email inquiries regarding the status of the purchase went unanswered until a person by the name of Tyler as indicated in his email mentioned the following:

 -------------------------------

Hello, We are working to track this order down. It was completed and shipped. Thank you, Tyler

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Further email inquiries went unanswered.  Repeated inquiries regarding the tracking number were ignored.  A BBB (who rated this business an "A"!?!, go figure...) complaint was filed against this business to no avail.  Lawsuit looks like the only method with a remote possibility of getting my money back.

1 Updates & Rebuttals


Tyler

Seattle,
Washington,
U.S.A.

Order Received

#2UPDATE Employee

Sat, March 17, 2012

Following up on this very old order. The order was delivered and orders to overseas addresses certainly can take longer then our clearly stated 2-4 week time frame. 

Orginal party please update to confirm you have received the order so future customers get the real story here.

Thank you - European Plates

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