Complaint Review: Everest Consumer Services

Last september I received a call from a company by the name of Everest Consumer Services. They offered a unsecured credit card with the credit limit of $2,400 and since I am trying to build my credit, I signed up for it. I was billed through my account. I have been following up on this but have been told that the card was on it's way. Yesterday I called again and was told that 1) I was not going to receive a credit card, only applications and that is what I was paying for. 2) That they were only an answering service and cannot help me with my request for a refund, to call in 2 weeks. I was totally misled by them since I was told that the amount was for a one time service charge. They claimed to be connected to credit bureaus and would report to them monthly on the account history of the credit card I was getting. I then did some research on the internet and found the your link ripoffreport.com/BBB-Better-Business-Bureau/Everest-Consumer-Ser/everest-consumer-services-rip-M97EE.htm It turns out that I am not the only one who has had this experience.

The site advises people to speak to their bank and ask for assistance to file a dispute in accordance to Federal regulation E. So I wrote an email to my bank and they were very helpful. They gave me a number to call and the banker was very sympathetic. They have filed a claim and will be investigating this matter. I was given a reference number and will either have my money back in 5 days or will receive a call from the bank to update me on the status. Although there is no gurarantee, it is a good feeling to know that there are people who try to help you when you get scammed this way

Pauline
Milpitas, California
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.