Complaint Review: Everest University Online

When I was looking into taking an online course for my Associates Degree in Computer Information Science, I came across Everest University Online. When I called them, they quoted me $9,000 for the 2 year course because it was an online course. I filed for 2 loans, one student loan and a federal student loan for which has a grace period. Again, the total of both loans was $9,000. I graduated in October of 2015 and have since started to look into what it will take to pay back the federal loan. When I spoke with a representative, he told me I owed over $17,000 which caused me to choke. I proceeded to tell him that I applied for 2 loans totaling $9,000 and they should only have a $5,000 loan for me. Logging into my student portal, my account balance is $12,550 which is $3,550 more than I was quoted. I got on the phone with the financial aid department at Everest and the woman even said she agreed there was something not right because she didn't even come up with the $12,550. I just received an email from a director of studen finance telling me my student ledger reports $16,601. While I was waiting for this guys reply (took 2 weeks mind you) I was looking into a program to possibly help me get rid of or reduce my loans and she informed me the school reported 6 loans on my account. Mind you I only applied for 2 loans! When I replied to the director of financial aid telling him what I know compared to what I am being told, his reply was, remember that these loans do collect interest. I really believe this school needs to be investigated like yesterday!