The shoe sent was not as advertised it was some DQ brand/
Report Attachments:
1 Updates & Rebuttals
Bob
Fairport, New York, United States
Received this email from Yi Michael [ewanticshop@outlook.com] explaining what they are offering to do to take care of the problem.
#2Author of original report
Mon, August 24, 2020
Hello, Sorry for causing you problem. Deducting purchases , commodity costs ,promotion costs ,expensive shipping costs and store maintenance costs , our profits are very low . Because the price of this product is low ,and our profits are meager.So it's hard to be perfect. So we suggest refunding you the 15% of the value you paid as compensation, and you do not send it back, since the shipping fee for return is higjh Do you think this is acceptable ? ________________________________________ å‘件人: Robert Smith å‘é€æ—¶é—´: 2020å¹´8月23æ—¥ 1:01 收件人: ewanticshop@outlook.com 抄é€: R Smith 主题: RE: Order EC3491 confirmed I just received the shoes and they are not what I had ordered. These are not Merrell shoes. I will be sending these back and wish a refund. Lets do this the easy way so that we don’t have to have a problem. Thank you in advance, Bob Smith,
1 Updates & Rebuttals
Bob
Fairport,New York,
United States
Received this email from Yi Michael [ewanticshop@outlook.com] explaining what they are offering to do to take care of the problem.
#2Author of original report
Mon, August 24, 2020
Hello, Sorry for causing you problem. Deducting purchases , commodity costs ,promotion costs ,expensive shipping costs and store maintenance costs , our profits are very low . Because the price of this product is low ,and our profits are meager.So it's hard to be perfect. So we suggest refunding you the 15% of the value you paid as compensation, and you do not send it back, since the shipping fee for return is higjh Do you think this is acceptable ? ________________________________________ å‘件人: Robert Smith å‘é€æ—¶é—´: 2020å¹´8月23æ—¥ 1:01 收件人: ewanticshop@outlook.com 抄é€: R Smith 主题: RE: Order EC3491 confirmed I just received the shoes and they are not what I had ordered. These are not Merrell shoes. I will be sending these back and wish a refund. Lets do this the easy way so that we don’t have to have a problem. Thank you in advance, Bob Smith,