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  • Report:  #944542

Complaint Review: Excalibur cutlery gifts

Excalibur cutlery gifts Not informing me of the total cost of delivery. Internet

  • Reported By:
    AB16 — Stratford Prince Edward Island Canada
  • Submitted:
    Fri, September 21, 2012
  • Updated:
    Fri, September 21, 2012

I bought on line from Excalibur Cutlery & Gifts a Global Mino Sharp Ceramic Water Sharpener SKU: GLB029 for $63.95 shipped free to my door in Florida.  I liked it so much I ordered a second one from my Canadian home.  After I ordered it I found out that there was to be a shipping charge of $18.95 because it was outside of the USA, I agreed to that
charge which brought the total to $82.90.  This price is really too high but I agreed to it anyway.
 
Now the shocker.  When the sharpener showed up at my door I found out there was an additional charge of
$34.38 COD for Brokerage Fees.  That brought the total to $117.28 definitely not worth it.  When I brought it to the attention of Excalibur Cutlery they said it was out of their hands.
 I suggest you don't deal with these people and defiantly do not order from them if you are not in the USA.

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