Complaint Review: Exclusive Furniture

I purchsed approximately $9,000 of furniture from this company. The drivers that delivered my furniture stole a laptop computer from my home. They also damaged my walls and carpet. When examining the furniture, it was damaged and the driver tried to disguise by covering damage with markers. I reported all to the owner and they would not do anything, not even replace the damaged furniture.

The warranty they sold me was rediculous. It took me over a year to get my furniture fixed, and they still have not paid the upholstery company.

Not only this, when I went into the store because he would not return my phone calls, he started yelling and insulting me in front of other customers. This guy is BAD NEWS! Don't buy from him. GO TO ANOTHER FURNITURE STORE!

Anita
Cypress, Texas
U.S.A.