ExecRanks, Inc. Novato, CA Exec Ranks Steals monthly with no intent of delivering on promises Novato California
I like others who have reported here have had a situation in which Exec Ranks ropes executives in to what appears to be their network of board opportunities which never come to fruition. I took place in a pitch about the business and agreed to try the service for $399 - at no time was the monthly fee disclosed and only did I discover they had failed to mention the monthly fee of $199 is when it appeared on my credit card statement. I never signed an agreement to have these funds drafted and gave NO authorization to draft these funds.
Additionally, one of the methods they use is that you have to schedule your own time to "onboard" in which calendars with their staff are always booked and never available at times that would work for busy executives that may use the service. The platform is self service in nature and for $199/month is an atrocious fee for zero customer service.
I rescheduled calls several times and in fact finally reached out when I had one schedule again and cancelled. I got the following email in response:
Hello Stacey,
I apologize, but it appears that you accidentally received a message from our Managing Director Chris Beaver this morning that instructed you to schedule a call with our sales team. This message was sent in error as you are obviously already a member of the ExecRanks site. I see that you scheduled a call with me so I’ve gone ahead and canceled the call and instructed our member services team to reach out to you and discuss any questions you may have.
Thank you, and again — apologies for the inconvenience.
Best, Daniel
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Where Leading Executives Connect With Opportunity
Daniel Tabussi | Sales Director I responed that Ihave been having a lot of trouble schedling a calla and that I was a member to be refrred back to the self managed calendar system that has no availability. it is unfathomable in this day and age that a customer service organiazation for busy executives no less feels it is acceptable to garner $199 per month for no hands on service whatsoever. Ths orgnaization takes advantage of trustworthy smart executives with thier lies of grandeur.