Exoticphones.com Exotic Phones Wont replace broken phone. New York New York
I purchased a phone from exoticphone.com and after 2 weeks of processing my order they shipped out the phones. When i recieved the phones one of them the LG KF700 was broken and the touch screen would not work. After we used about 15 minutes of the phone the screen shattered. The phone was not dropped or was abused in any way. I called the company right after opening the box to let them know about the phone adn they advised me to ship it back and they would replace it. They recieved the phone on the 2nd of december which cost me 55 dollars in overnight shipping which they advised me to do. It took them 15 days and dozens of phone calls where they lied and said they would call me back. They repeately hung up on me and refused to give me any information. They told me they would send the phone back broke and it would be up to me to fix it.
Phillip
oklahoma city, Oklahoma
U.S.A.
2 Updates & Rebuttals
Phillip b
oklahoma city,Oklahoma,
U.S.A.
Lying About Return Of Phone
#3Author of original report
Thu, December 18, 2008
The business now continues to say that they have shipped out the phone but refuses to give me a tracking number or any information about what company they used. They say they dont keep that information. This company continues to hang the phone up on me and continue to transfer me from person to person. I suggest nto buying from this company for any cellular needs. They dont have any customer support and as long as they sale you the item they are happy.
Phillip b
oklahoma city,Oklahoma,
U.S.A.
Lying About Return Of Phone
#3Author of original report
Thu, December 18, 2008
The business now continues to say that they have shipped out the phone but refuses to give me a tracking number or any information about what company they used. They say they dont keep that information. This company continues to hang the phone up on me and continue to transfer me from person to person. I suggest nto buying from this company for any cellular needs. They dont have any customer support and as long as they sale you the item they are happy.