expect payment solutions derek garvin total unethical, fraudulent,buisness practices, Internet
was approched by robert skinner (v.p. sales, expect payment soulations) and provided a merchant analysis of our credit/debit card processing cost, which showed that they would save us $55 per month
upon recieving our first statement the actual cost was $28 more than previous provider, this was due to a $49.99 charge for equipment that was not disclosed in the analysis, (our average cost the next 2 yrs was actually $46 per month more, no savings at all
derek garvin (chief financial/operating officer) was immediatly contacted and assured us that this would be quickly resolved, with our own equipment being set up for use
after two yrs of promises, through e-mails, ph calls,with outright lies that we would be reimbursed for the payment that were taken from our account, with our equipment put in use, and a cancelation of our contract, we had an attorney send a letter to perform. nothing changed
subsequently we had to close our bank account, have another provider hook up our equipment, open another bank account for them to process into
in conclusion,we feel they will never honor their promises, these people are liers and totally unethical & fradulant in their buisness practices, this was an extremely frustrating experance
2 Updates & Rebuttals
edgwlkr
mcminnville,Oregon,
USA
next move
#3Author of original report
Wed, October 19, 2011
expect payment solutions came out and picked up their equipment on 8/18/11 but true to form no reimbursement as yet 10/18/11. so derek are you professional enough to do what you said or are you still the same low life liar you have always been ? im sure karma has something special for you.
Derek Garvin
Vancouver,Washington,
United States of America
Professionalism
#3REBUTTAL Owner of company
Tue, August 02, 2011
Mr. Forsman,
Will you be professional enough to come back on here AFTER you have received the money back as it is in the process of being done? At the time of this posting, you may already have received the money as promised to you in the letter I sent out to you long BEFORE your posting was ever put up on this site.
After numerous attempts and changes in your account to see if we could reach some type of agreement, it is obvious that it did not work, I am sorry that I could not keep your business, however, I think in the grand-scheme of things it is probably for the best.
Good luck moving forward with whomever you choose to go with and I look forward to your next posting on here when you have indeed received the money.