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  • Report:  #1404224

Complaint Review: Expedia.com

Expedia.com Made a reservation for 3 people, somehow I misspelled the last name of one of them, a trip that cost 356.00 to Guatemala city turned to cost me 1500.00 nobody was able to help me, and I file a complain and 2 weeks and no answer. After more than 10 years u They do not care. Nationwide

  • Reported By:
    Jaime — Houston Texas USA
  • Submitted:
    Wed, October 04, 2017
  • Updated:
    Wed, October 04, 2017
  • Expedia.com
    Nationwide
    USA
  • Phone:
  • Category:

 What a lousy service, back in August I paid for 3 tickets to travel to Guatemala, 356.00 each, I confused the last name of one of them instead of delacruz, I wrote Chacon she never paid attention got to the airport, United did not issue a ticket because of the mistake she paid another ticket cost 700.00 only one way, in Guatemala I tried to used the other ticket no way Jose they dinied and we have to paid 300.00 so I paid almost 1500.00 for the round trip. Can not believed they could not talked to the Airlines names were correct. One last name was wrong talked to supervisor and Insurance. To not avail. Will never used it again.

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