Expedia.com No Expedia help when flight delay caused connecting flight to be missed Seattle Washington
Our family of 5 was forced to abandon our vacation on 8/14/2021 because American Air flight 2888 from SNA to PHX originally departing 10:45am and arriving 12:08pm was delayed to depart 1:25pm and arrive 2:47pm and would have made us miss connecting flight 2978 from PHX to IDA departing 1:12pm and arriving 4:20pm. Expedia customer service stated they could not do anything such as rebooking because their system did not indicate this delay even though he went on aa.com to see the delay.
Contacting American Air resulted in no resolution so we cancelled entire vacation. I have filed complaints to various organizations to try and get air and hotel refunds because Expedia would not help us at all. American Air declined air ticket refund because they stated it was a non-refundable Basic Economy fare.
2 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
United States
Here’s a great idea! Why don’t you...
#3Consumer Comment
Wed, August 18, 2021
mail a copy of your Ripoff Report to Dateline NBC and to 60 Minutes in New York. If this happened to you, it would be stage to assume that it’s happening to others. Both addresses to Dateline NBC and to 60 Minutes are available at this site.
Just type in 271771 and the addresses appear in Consumer Comment #1 at Ripoff Report 271771.
Good luck to you!
Irv
Florida,United States
On and On It Goes
#3Consumer Comment
Tue, August 17, 2021
Why in the world are you even using one of these third party reservation places? They just can’t wait for some technicality to come up so they can KEEP your money! You could have booked that flight and ANY OTHER travel related reservation YOURSELF and NOT involve these bozos!
YOU are NOT STUPID! YOU can do ANYTHING they do by yourself and for FREE and without bringing a middleman into the mix! ALL of these third party reservation places are 100% USELESS! Never, ever use ANY of them again!