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  • Report:  #1030209

Complaint Review: Expedite Media

Expedite Media - SMS Marketing Expedite Media is a SCAM, they will lie to you and will take your money! Aurora Illinois

  • Reported By:
    Castle Rock Colorado
  • Submitted:
    Mon, October 20, 2008
  • Updated:
    Mon, October 20, 2008

We hired Expedite Media to purchase an email lead list, and then email out our message for our advertising campaign. They promised a white list of 350,000 insurance agent names at a cost of $4,500. They said that it would take about 2 weeks max to receive the list.
We called after 2 weeks and they would not return our calls. We tried to contact them daily fearing that we had been ripped off. After 6 weeks we finally received a lead list of 257,000 names, of which, 80% of them were not in the industry we requested. They tried to assure us that it was still a good list. We asked for a list of the phone numbers to call and prove the validity of the list to them, and they refused to give them to us.
We ran a test of 10,000 emails and found that the list was the wrong industry and blacklisted. We were threatened with a SPAM suit and having our website withdrawn by our hosting company if we continued to email any more from the list.
We contacted Expedite Media for a refund and they refused, saying "Take us to court, it's all in the contract". Their contract is obviously written one-sided and unfair. They should not be allowed to get away with this type of business practices or lack of ethics.
We researched them on the internet to find that we are not their first victums. They have conducted this type of scam for years on many others. Don't be one of them! Beware!

Scott
Castle Rock, Colorado
U.S.A.

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