Experian Credit I signed on to the site to check my credit report on 05/08/2017 for $1.00; they have continued to withdraw funds from my card as follows: 05/17/17 for $21.95; 06/10/17 for $4.99; 08/25/17 for $49.98 amd 09/12/17 for $24.99: FOR A TOTAL OF $101.91. I want my funds returned (((REDACTED))) Texas
The credit reporting agency 'Experian' has continually taken funds from my debit/credit card without my consent. In total they have taken $$101.91 from me, as stated, without my consent, authorization or approval. This has occured over a 6 month period. I have repeatedly tried to contact them at all hours of the day to no avail. They do not answer the phone and I have waited on hold for 2-3 hours. Frankly I am at a loss as to how to recover my monies. As stated, I have tried to give them a chance to rectify their error but have reached a dead end. This total amount of money may not be much to some individuals, however my income consistes of SS Disability income and does stand between my food budget and my ability to pay for my housing. From the deepest recesses of my being I ask you for your assistance to right this wrong.
1 Updates & Rebuttals
FloridaNative
Palm Beach Gardens,Florida,
USA
Contact the CFPB
#2Consumer Comment
Tue, September 19, 2017
File a complaint with the Consumer Financial Protection Bureau. Have your documentation ready. They will handle it since you can get a resolution from Experian directly. Make sure you can list the times and dates you tried to contact Experian.