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  • Report:  #1427466

Complaint Review: Explore Skin Care Products and Skin Care Philosophy

Explore Skin Care Products and Skin Care Philosophy Envisage Skin Care International Charged for a "free sample" shipping on day one with a full product charge 21 days after the original order. They did not write or claim on the internet that is was a recurring subscription that had to be paid for and you had to cancel after 14 days Fountain Valley California

  • Reported By:
    Sherri — Fountain Valley California United States
  • Submitted:
    Tue, February 06, 2018
  • Updated:
    Tue, February 06, 2018
  • Explore Skin Care Products and Skin Care Philosophy
    Fountain Valley, California
    United States
  • Phone:
  • Category:

Internet skincare for Envisage Products, Iius (serum) and Krasa (cream).  The website stated a free sample with shipping only.  There were no overt claims for charging for the full product price after 21 days, nor a stated price for the product itself.  Charged $109 and $103, respectively, through two different websites.  Shipping came from outside the USA so cross border fees were charged.  You can buy both of these products through Amazon for $99 bundled together - not the $212 charged for the "free sample".  Customer service had a "British accent" for the recording and an "India accent" for the actual contact.  They did not care and did not offer to refund a fraction of the price if you returned the product.  Very unethical and very frustrating.

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