Complaint Review: EXPRESS PET SERVICES Ltd.

I was searching the internet looking for a puppy for my son, I responded to a ad I found using http://www.oodle.com/ webiste. I sent an inquiry and received the following Email from a Samatha Williams...

Hello
Thanks for Contacting in regards to my Male and female Nice Golden Retriever puppies which are still available,I just got a male and female called Jane and Henry .they are well raised,potty trained,vet checked,health guaranteed,playful with kids and other home pets,they are very good companion and needs a lot of attention and love affection.they are 11 weeks old and they are pure breed puppies and i'm really in need of a very good home for them.

Before giving out my puppies to any home i will need to know the following from you.
Have you any pet-care experience?
Where are you located?
Are you a breeder?
How old are you,are you married with kids and what do you do for a living?
When are you ready for this puppies?
Sorry for all this Questions (i mean no offense) but just that i really need a very loving home for Jane and Henry.I am giving away these puppies due to the fact that i am having a Research Program which i will be out for a while.
Stay Blessed

I Responded, then Received

Hello
Thanks for the mail Regarding baby Jane the baby Golden Retriever puppy am about to give you, and this greatly shows me how serious you are in getting her.Well Jane is vet checked,Akc registered and home trained.she is now 11 weeks old of age.Well i have no option to keep her with me any longer nor to give her else where since you have promise to spoiled her rotten with love and care and of course provide her with A Great Home and with that assurance you have already won her because that is what am exactly Searching for her.Meanwhile, Baby Jane weighs 5to 6.lbs and she is going to grow to remain a healthy dog in her adult age and i hope you will be riding with her in your car anywhere you are going especially When you are visiting Touristic sites in your area and also take her as your Roommate as i have always did to her . How ever, it is going to cost you $200 to get deliver baby Jane from Oklahoma where am presently located. But before providing the Money for Jane's delivery to your home i will do advice you to first of all get back to
me with your full contact details such as..
HOME ADDRESS
FULL NAMES
CITY> PHONE NUMBERS
Post CODE
Email Address
With the above information accurately provided to me,the delivery company will use it to deliver Jane right to your door steps and also to do the change of ownership papers from my names to yours which is going to show that you are the new owner of baby Jane.And i want to let you know the delivery company will contact you and let you know when they will arrive at your home and how you are going to make the payments of the $200 delivery fee to them o.k.Baby Jane Love,s is Deeper than life and More Beautiful than Gold and Silver.And all i need from you is your love and care for the puppy o.k it will not cost you any money for the puppy all i need is a perfect home for her.This is because my Husband who was taking good care of her had an accident and he is now paralyzed and i have to go out of the country for a research program so there is no one to take good care of Jane as my husband use to do.Also you will need to be sending me her monthly pictures because my partner will like to see how baby Jane is affecting her new home.You know its really hard to go these babies but it is for their own good.So i will also like to have more assurance about this o.k.Let me know if that is o.k. by you?And if i can proceed with Jane drop at your home?Do forward the information asap so that i will go get her registered for delivery since they will be a delivery program at the transport agency on Monday morning o.k.I have attached below some of her recent pics,hope you will love them?
Stay Blessed.

The Images of the puppy were taken from another website, even the birth information and wording came from that website. I wanted to belive this so much... I continues to responde as follow:

What Part of Oklahoma do you live, next to MO or TX? Can we pick her up this weekend if you are not too far, that way you can meet us and we can meet you? Have you already found a home for the male Henry?

The $200 is not a problem, we go camping, hiking and on several day trips that Jane will always attend with us... we love the park and also have a walking trail that runs from Peoria to Morton that is only 1 house away from us... she is going to he real happy.
I am about to leave work, so if you could call me and we could see if it is possible to pick her up this weekend, instead of shipping her that would be great, depending on how far away you are I would leave tonight as long as I know she is at the other end...

I am so sorry about your husband, it must be really hard exspecially with you leaving the country... God Bless

I will be glad to send you pictures of our great adventures together... I hope you know that we will love her/him/them with all our hearts. You are going to make my son Russell the happiest little boy in the world.... Thank you from the bottom of my heart.

P.S We have a 5 day camping trip planned for next weekend, we are leaving Thursday, Jane will really enjoy the Trip.

She Responded: Hello,
It was nice reading from you again,well it would have been nice for you to come over for Jane but i will like to let you know that i spend most of my time at the hospital and from the hospital,i have to go for work,so it has not been easy for me and the puppies,but with the assurance you have given me,you have already won her because that is exactly what we are looking for the puppies.So i can only get up on monday morning and get her registered at the delivery agency and when i am done with her registration,the delivery agency will now contact and notify you and they shall deliver Jane right at you door steps and they shall also going to let you how you are to make the delivery fee payments directly to them.Also you will need to stay at home because you have to sign all the ownership papers ok,and please you have to be updating us with her monthly pictures so that we can see how she affecting her new home.As for Henry,if both has to be delivered to your home,it is going to cost you $400 but if it is not going to be easy for you,then we can offer you Jane.Please hope you take good care of Jane and wish to read from you soon.
Stay Blessed.

My Response: Good Morning Samantha,
I am looking forward to meeting Jane and welcoming her to our family, Russell is at his fathers this weekend so he doesn't even know that you have decided to let Jane join our family. I was going to surprise him when he came home Sunday evening if I was able to pick up Jane this weekend, but I understand how precious time can be especially when you have so much going on. I hope your husband is doing well, I'll pray for you both. I will be glad to send pictures of Jane to you, so you can see how much she is enjoying her new family. I have the $200 dollars set a side for Jane's transport fee, so that is not a problem. I have already went and bought her a puppy bed, toys, treats and puppy food. I am already for her when she arrives... we are so excited.When is Janes Birthday, I would like to get a appointment setup with my vet to get her checked out, when will she need her next set of shots? Is she already on Heartworm preventive? What type of food are you feeding her?

I wish I could take them both unfortunately I don't have the extra $200, I just spent $149 at PetMart getting ready for Jane. I don't get paid again until the 29th of May... I hope you are able to find a good home for Henery, If not please let me know and I will try to find the money or I could come and get him. When are you leaving on your assignment?

Will the transport company have Jane on Monday? So I should expect to receive her Tuesday? Just trying to get things in oder so I can let my boss know what day I will be working from home next week.

She Responded:
Hello,
nice reading from you again,well Jane Was Born On February 13th, 2009.She will becoming with United All Breed registration, which comes with a three generation pedigree. She also comes with the following; a travel crate , current vaccinations, health certificate, 1 year health guarantee , and a vet exam prior to shipping.So the delivery agency shall contact you tomorrow morning and let you know the exact delivery time of Jane.But you have to stay at home to sign all the ownership papers ok.
Thanks,waiting........

She Responded Again:
Hello,
Good Morning,
i will be taking Jane to the delivery agency this morning to get her registered ok,so the delivery agency shall contact you as soon as i an done with her registration ok,please make sure you inform me as soon as they arrive your home with baby Jane ok,and don't forget to buy her some dog biscuit and cookies ok,she likes them so much.Also dont forget to keep us update on her monthly pictures ok,i will be waiting to hear from you as soon as possible.
Thanks,waiting............

Then I get a Email from the Delivery Agency as Follow:
XPRESS PET SERVICES Ltd.
http://www.petrelocation.com/images/AATA%20Logo.........jpghttp://www.sfaussies..com/images/petexpress_logo2.jpg
===U.S.A===UNITED-KINGDOM====CANADA==

SHIPPING AGREEMENT/PAYMENT.

Dear client,
We have an information about a Golden Retriever puppy here at our agency (Express Pet Transport Ltd,).This information we got from Samantha Wiliams to be transported and delivered to you using the address below:

NAMES ..................Melissa & Russell Newport
State.......................IL
City..............................East Peoria
House Address........... 210 Fahey Hollow Rd
Postcode...........................61611
Tell :.........................309-698-7172

Comprehensive Pet Transport Services
We provide a complete pet transport service from airline bookings, Health Certificate, veterinary treatments to export/import permits. Animals away can also provide full boarding kennels & cattery facilities.
Express Pet Transport Ltd can advise and take care of the International protocol and required treatments for each country. Express Pet Transport Ltd will organize your Pets transport to ensure your pets arrive safe and happy at your home.
pet_move

PAYMENT DETAILS
This puppy will come with all necessary papers needed, But as our veterinarians must conduct another tests to be sure of theirs health and so all is fine. So this puppy is now ready for shipment/delivery. But it should be noted that this shipment cannot be carried out unless the fee for the shipment of ($250) is paid for the shipment of this puppy Which will come alongside one of our pet carriers.This payment is to be done to the Regional Headquarter of the company which is in Cameroon which is the head quarters of the animal moving service responsible for taking care of the puppy during the journey and delivery of the puppy to the address which you gave the seller. if the payment is not done on time then we are going to canceled the transaction and you will be charged for an extra fee .
The total cost including the delivery ticket is ($250) ,So available, get back to us for flight status after payment is been done.
You are requested to make the payment via WAL-MART MONEY GRAM as we have this unit in the Airport responsible for such transaction,To the director of Animals moving service using the address below:

Name:NANGERI ETONGWE
City:LIMBE
Address:33 BLACK WATCH AVENUE
Country;CAMEROON
zip code:00237

Note; that When you are paying this fee,you will need a test question make it to be.
TEST QUESTION: WHERE?
ANSWER: HERE.
This payment should be made as soon as possible, So as to DELIVERED
this puppy early enough. If this fee is not provided, this puppy will not be dispatched from the detention of the company and will spend more for the daily feeding until the Director confirms the payment of the $250 Kindly E-mail Us immediately as the payment is made the 8 digit reference number for Money Gram ...This number will be used to confirm the payment and to activate the delivery ticket.If the fee is not paid on time the flight would be change and charges will increase.

The USDA requires that all animals must be able to stand up, lie down, sit and turn around in their carrier comfortably. Attached food and water cups are also required. Animals away reserves the right to modify carriers that do not meet standards as set forth by the USDA and the airlines... Receiver will be responsible for additional cost related to required modifications. Weather conditions or airline technical problems may delay your animal's flight schedule. Owners are responsible for any cost related to delays such as kennel boarding/ insurance.

EXPRESS PET Shipping Services
Dogs,Birds and cats shipped to all parts of the world by air flights operated by Animal Airline, Best way Airline, etc all government and veterinary documentation taken care of airline reservations I.A.T.A airline approved Travel Kennels
collection and delivery service
veterinary service available (Dr SAMUEL SCOTT)
tattoo and microship service
I.P.A.T.A ( independent Pet and Animal Transportation Association International, Inc ) member

Contact Information.
Customer Service
Monday - Sunday
8.00am - 10...00pm
Tell: +23796725637
Tell: 206-424-6896

The shipper agrees and accepts that carriers , will not be held liable for any loss, damage or expense arising from death due to natural causes, or death or injury of any animal caused by conduct or acts of the live animal itself or other animals.
STAY TO ENJOY THE SERVICES OF EXPRESS PET SERVICE BRANCH, USA.
SECRETARY
Mrs KELLY ROY

CUSTOMER SERVICE
CARGO DEPARTMENT,
ANIMALS AND PET SERVICE.....

Then I get a second Email from the agency

DEAR CLIENT,
BELOW YOU WILL FIND SOME MONEY GRAM UNITS AT YOUR LOCATION WHICH WILL ENABLE YOU TO MAKE PAYMENT ON TIME. PLEASE KINDLY COPY THE PAYMENT INFORMATION ON OUR FIRST MAIL AND SEND A MONEY GRAM. ONCE YOU ARE DONE WITH THAT, EMAIL US THE 8 DIGIT REFERENCE NUMBER (email:expresspetservices@hotmail.com) SO THAT WE WILL USE IT TO ACTIVATE THE DELIVERY TICKET TO ENABLE THE PUPPY TO ARRIVE YOUR HOME TODAY ON TIME. USE ONE OF THE FOLLOWING UNITS BELOW TO MAKE PAYMENT.
HERE ARE SOME;

PAYMENT UNITS :

CVS # 7800
2540 E WASHINGTON ST
EAST PEORIA, IL 61611-1861
View Map

ADVANCE AMERICA #5823
2420 E WASHINGTON ST
EAST PEORIA, IL 61611-1859
View Map

LIQUOR DEPOT
2510 E WASHINGTON ST
EAST PEORIA, IL 61611-1861
View Map

WAL-MART #1028
401 RIVER RD
EAST PEORIA, IL 61611-2086
View Map

Then this is followed up by a phone call, there is a lot of back ground noise... They tell me to go wire the money, then they will call me back with shipping information. I start really thinking about this and start lo0oking into the comapy more and found a fraud alert... These people MUST be STOPPED... My son is going to be crushed tonight when I tell him this was a fraud.. and we still have to find a puppy... for him...

Please stop these people....

Melissa
East peoria, Illinois
U.S.A.