Complaint Review: Expresscameras Dot Com

I ordered a Canon 70-300mm from this site on July 22, 2007 (Advertised for $400) which was much lower than any other outfit.

I received an email with my order confirmation. Then i got an email saying that i need to call their 800 number to confirm the order.

When i called in, they told me that I had not put my credit card's 3 digit Security Code in when placing an order. When I mentioned that I remember perfectly that I put the 3 digit code in, the operator got very rude and said that they had a computer error that couldn't let them see it. When i pressed for better explanation, he hung up on me !!!!! So i called again and he had no reason for hanging up on me. So I gave him the 3 digit number again. He didn't say anything else on when it will be shipped or anything. I called back again to ask when the item will be shipped, he said "tomorrow". A while longer I received an strage email from info@expresscameras.com which only had the 3 digit security code in it!!!!!! I have filed the email all header information.

A few days later, i received an email saying that they have "oversold" this item and my order is being cancelled. Below I have copied part of their email:

" Unfortunately we are currently oversold on the item you have ordered,
and it is currently on a backorder for 6-8 weeks. Therefore, your order
has been canceled. Please note, your credit card has not been charged.

Your cancellation number is:

The email address that you provided to us has been added to our "Notify
List" and we will notify you as soon as the product becomes available...."

I have checked everyday now and the item is still being advertised for the same price and claims to be (IN STOCK) on their web advertising.

Shane
Lucas, Texas
U.S.A.