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  • Report:  #817457

Complaint Review: Extra Money Zone

Extra Money Zone I was called by an individual about becoming a "secret shopper" in my area. Said $2.95 was all I had to pay to be placed on their secret shopper lists and that I would have a tutorial. Nothing was eve Newatrk, Delaware

  • Reported By:
    Unhappy in Indiana — Danville Indiana United States of America
  • Submitted:
    Tue, January 03, 2012
  • Updated:
    Tue, March 20, 2012
  • Extra Money Zone
    40 E Main Street, Suite 600, Newark, Delaware
    Newatrk, Delaware
    United States of America
  • Phone:
    888-900-6193
  • Category:

I was contacted by an individual over the telephone who said I could become a secret shopper in my area and earn extra money. She said for $2.95 I would be placed on their list, and I could see what department stores, etc are advertising for a secret shopper.



There was never any mentions of a trial period or that $49.95 would be charged also. I specifically asked (and the lady told me I was being recorded), if $2.95 was all I would be charged. When she was going thru all the other stuff (she talked really fast) she mentioned $49.95. I said "whoa, where is this $49.95 coming from?" She said it was a website where I could earn even more money. I said I don't want that. I just want the list of stores for secret shoppers. I specifically told her I didn't want any other charge but $2.95. She kept pressuring me. I finally asked her "would you spend $50 on a so called website?" She stammered and mumbled. I should have cancelled there, but she assured me $2.95 was all I would be charged.



Today, my husband goes into our bank. $49.95 has been charged. The bank gave me their telephone number. They absolutely REFUSED to refund. I was hung up on the first time. I called back and asked to speak to a supervisor. They said I agreed to the charge. I said I absolutely did not, and the rep who took the order said we were being recorded. I told them I wanted someone to listen to that conversation and that I had her name and extension and the time and date. They said they have a third party verifier and it was verified that I agreed. I asked for the third parties name and telephone number. They hung up on me.



I called back and asked to speak to a supervisor. I asked for his name Zach at ext 0150. I asked for their address (because I was contacting my Attorney General's office). The address is 40 E Main Street, Suite 600, Newark, Delaware. If that really is address!



I don't trust these people. They lie, and they cheat. I told them if I had $50.00 I wouldn't be looking for a way to earn extra money and they bounced my account. I never got an individual that spoke very good English. When I asked him if HE was located in Delaware he wouldn't answer me.

1 Updates & Rebuttals


Secretshopper.com

Golden Valley,
Minnesota,
U.S.A.

Phone calls were not from Secret Shopper

#2UPDATE Employee

Tue, March 20, 2012

The calls you received were not from Secret Shopper, but rather were from a scammer.  We do not charge Secret Shoppers to use our service.  We are sorry for the inconvenience you have experienced recently and are very troubled that our company name is being used in disreputable scams such as the one you described. 

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