Complaint Review: Extra Space Storage

 This Company allowed someone to access my now deceased brothers storage units and stole over 50,000 dollars in home furnishings. I called them after his death with complete cooperation with and paid the storage and gave them all the required paper work they requested. Less than 3 weeks late they allowed someone access the 2 units , cut the locks and steal the property. The manager Brandon was clearly involved and refused to give any information about the matter as He allowed this person access. We contacted Memphis Police department and filed a report.We also paid for insurance of the contents and Brandon refused to give us the paperwork to file a claim on the paid insurance.We are now in the process of filing a lawsuit against both Brandon and Extra Space storage for complete negligence and breach of contract.. Consumers beware these people are beyond Frauds.