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  • Report:  #1504356

Complaint Review: Extra Space Storage

Extra Space Storage Unit Storage Vandalized from Negligence! La Puente Ca

  • Reported By:
    Doug — Las Vegas Nevada United States
  • Submitted:
    Tue, January 26, 2021
  • Updated:
    Wed, January 27, 2021

On Dec 9, 2020, my storage unit was vandalized, along with 27 other units. The manager, Nick Merrill, is involved. First, the website claims hi tech surveillance and 24 HR security..This is completely false. Second, the unit doors are never locked and kept open; as per employee statement. Third, Nick Merrill lied to detectives and gave a statement of 10 units vandalized! Fourth, Nick claims two men on foot vandalized all 28 units , including heavy safes in two hours...This is Impossible! Fifth, Extra Space Storage has made no attempt to contact me or to pay restitution. Sixth, the organization is nothing more than a shell. Seventh, Nick Merrill knew that I had a safe and other extreme valuables..How does he know! A Class action LawSuit must be taken against this unethical organization and place these individuals behind bars..

1 Updates & Rebuttals


coast

United States

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#2Consumer Comment

Wed, January 27, 2021

A storage unit is not the appropriate place for extreme valuables. Fortunately, you have insurance.

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