EXTRA.APP EXTRA THEY STOLE THOUSANDS, REFUSED TO CLOSE MY ACCCOUNT AND NOT ONCE REPORTED PAYMENTS TO THE CREDIT BEREAU Internet
This Company is criminal, I can't wait for the CEO to go right to jail.
I buy a lot of stuff online, so I figured I would get this Extra card, to help build my credit.
I buy stuff from online realtors and I Even buy groceries online.
Sometimes I have to return stuff or when I buy groceries we get a refund if some of the groceries were not available.
Recently, I noticed my savings weren't adding up and I was thousands under my savings goal.
As I'm an engineer, I'm very good at math, so Immediately, I knew something was up.
I started going over my transaction history from my bank and from extra.
I quickly realized when I was expecting refunds from online merchants they never hit my account.
Once I added up the totals, it all made sense.. EXTRA had pocketed thousands of dollars, and simply never sent the refunds to my account!
When I tried to close my account, the company tried to charge me money!!
The audacity! When I asked them to over the account and find my money, they refused and put the majority of the work on me. It's been months and I haven't received one penny, and the account is still open!!
These are White Collar criminals, and they need to be investigated for fraud!