Extraco Banks Rip Off! This is a privately owned bank of thieves! Killeen Texas
I am glad that there is a web site like this where i can possibly prevent someone from getting ripped off from this bank like i was.
I purchased a vehicle for 4,000 and had the money taken out of my account. All was good until a week later, i noticed that another 4,000 had been taken out of my account. I went to the bank in person and was told that i needed to speak with the bank president Keith Maxwell regarding this matter.
To make a long story short, i was told he was not there many times and got the run around, also the countless messages that i had left on his machine. After about two weeks, i luckilly got him on the phone. He was very rude and said that there was nothing he could do about this matter.
This bank ripped me off for 4,000! Getting a lawyer was going to cost me too much and these crooks have more money than i do to hire better lawyers. I will tell everyone to avoid this bank and of course will never do business with them again!
P
KILLEEN, Texas
U.S.A.
5 Updates & Rebuttals
David
Millville,Massachusetts,
U.S.A.
Lawyer fees and small claims court
#6Consumer Suggestion
Sat, May 02, 2009
If Extraco Bank debited your account an additional $4,000 and you have proof showing the additional debit was in error and the bank refuses to return it, taking the bank to small claims court and filing suit for the $4,000 plus attorney fees is something you could look at. As a previous responder stated, talking with the attorney general's office is the first step, and should be free. If you have a case (which wouldn't surprise me), Extraco may mysteriously refund your account for the said amount and call it a day before taking it to court.
Peter
Brighton,Massachusetts,
U.S.A.
Small claims
#6Consumer Suggestion
Tue, November 28, 2006
Are you sure the bank took your money and that it's not person who sold you your car double dipping? Either way. The small claims limit in Texas $5000. Consider taking care of this there. You don't need a lawyer. You may find the judge to be more sympathetic to your case.
Max
Ft Myers,Florida,
U.S.A.
Followup response
#6Consumer Comment
Tue, November 28, 2006
Your experience concerns me greatly and, more importantly, it concerns my grandmother, who has a pile of money in Extraco Bank.
I have sent the link for your complaint to Extraco's main customer service number, and I have threatened to have my grandma move her funds to another institution if your issue is not resolved. I don't know all the ins and outs of your situation, but Grandma's best friend called her when her nephew told her about your post. She is upset about somebody being cheated out of their money by Extraco, so please follow up with a response about how this comes out.
Gee, you wouldn't think old people would be up past 9pm on the internet!
Max
Ft Myers,Florida,
U.S.A.
other options
#6Consumer Comment
Tue, November 28, 2006
You might have other options. Go to your local district attorney's office for guidance. They might want to file charges, especially if others have been ripped off. Or contact your state attorney general. There are also federal banking regulating bodies.
Of course, this is assuming that you have a valid complaint and that you didn't miss some fine-print somewhere.
John
Califon,New Jersey,
U.S.A.
Why did they take $4000?
#6Consumer Comment
Tue, November 28, 2006
Why did they take it. If it wasn't a legit reason, you shouldn't have to spend too much to get it back. Something just doesn't seem right.