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  • Report:  #363608

Complaint Review: Extreme Acai Berry

Extreme Acai Berry did not let me cancel my order before they charged my account after the 14 day trial Internet

  • Reported By:
    Shelton Washington
  • Submitted:
    Sat, August 16, 2008
  • Updated:
    Sat, August 16, 2008
  • Extreme Acai Berry
    onlineacai.com
    Internet
    U.S.A.
  • Phone:
    801-208-7485
  • Category:

i received a free 14 day trial of extreme acai berry. i only had to pay shipping of $3.95. if you do not cancel your order within the 14 day trial period they charge you $89 for each 30 day supply.

so i called to cancel my order. i was on hold and there were over 100 people ahead of me. i waited on hold on 3 separate occasions for over half an hour and the line never got shorter than 42 people ahead of me. then they gave me a chance to leave a message if i cant wait on hold and they would get back to me. so i did leave a message on 2 separate days stating that my name and number and that i wanted to cancel my order and didnt want to be charged for the $89. low and behold three days later i am charged with that $89 and a service fee for overdrafting my account.

they never did return my phone call after my 2 messages. and i still cant get ahold of them. do not try this product.... they will never answer the phone.

Kristine
Shelton, Washington
U.S.A.

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