Complaint Review: Extreme Acaiberry

I ordered a trial bottle of Acai Berry 500. The product is solicited on the web page with the approval of Rachael Ray, and references to several television networks recommendations, such as CNN, CBS, and ABC. The charge for the sample trail showed up on my checking account record as MY VIP FIT 877-3508480 UT.

Today I found a charge to my checking account record as 14SLIMTABS 8776154233 UTUS in the amount of $89.31, contacted my credit union immediately to report a fraudulent charge.

I called the number on the charge, waited 26 minutes on hold and ultimately told that I didn't read the 'Terms' on the website. Apparently this number that I called handles multiple 'merchants' all carrying the same terms, buy the trial and get stuck with the additional charges if you neglect to cancel.

The customer service agent offered to cancel my account with them and not make future charges. When I said that wasn't satisfactory and would be filing a claim, I was hung-up on!

BTW, I found the small link to the terms at the bottom of the website page from which I ordered. When I checked-out one of their other websites the terms are clearly displayed next to the order form.

You do the math, one stupid consumer x $89.31 = $$$$$$ In these economic times, we don't need these kind of scams.

Vicky
Newport News, Virginia
U.S.A.