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  • Report:  #675887

Complaint Review: Exxon Mobile Gas Station

Exxon Mobile Gas Station I paid $52.00 for my gas on my debit card, but Exxon Mobile took two additional charges for $75 each by placing an ACH hold on my account and then processing them as transactions Oviedo, Florida

  • Reported By:
    LK — Oviedo Florida United States of America
  • Submitted:
    Tue, December 28, 2010
  • Updated:
    Tue, December 28, 2010
  • Exxon Mobile Gas Station
    1850 W Broadway St
    Oviedo, Florida
    United States of America
  • Phone:
    407-977-5671
  • Category:

I used my debit card to pump$52.00 gas at the pump. Imagine my shockthis morning to discovertwo additional $75.00 charges taken from my account by the gas station. Upon calling my bank, I was told gas stations are placing $75.00 holds on accounts when debit cards are used, but this gas stationput two holds and then processed both as charges (in addition to the actual charge of $52.00 for the gas I pumped).I filed a claim with my bank butit will take48 hours before the money can be put back in my account.

The bank said I should also call the gas station to let them know. I called the gas stationand was told "there was someglitch in their system" and got to listen to the gas station employee whine abouthow they were shorted that day for $250 because of the glitch. So they already knewabout a glitch because of theirshortage, but didn't bother to do anything about the money that was illegally taken froma customer's bankaccount.

So Exxon Mobilegets the benefit of earning interest on my $150. How is this legal?!

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