Eye Desire Miami, FL Roth Eye Care Dr David Roth

Eye Doctor Miami

I got a few prescriptions filled for glasses that never seemed right.My first impression was the  office itself is very old and seems outdated. The customer service was very averaged. The last straw was I got a prescription filled for a pair  glasses. I noticed that the frame was damaged when I picked it up. I told the sales lady;

there was then a group huddle with the rest of the staff. She told me she will talk to her boss and get back to me.A few days passed, no return call. I called to find out the status...nothing. It's been about 3 mths now and still waiting on that call. Will never return

This office is incredibly disorganized.  Orders are forgotten, phone calls are not returned, and the staff is generally incapable and often rude.  This doctor has two offices, but don't expect any coordination between the two.  I tried this doctor for two years, but I will never return.