Complaint Review: Eye/skin opulent

 Order 'free' samples. Gave credit card for s&h. There was NO mention of any charges to come later. It was advertised as a free sample while supplies last. Was charged for product and called and cancelled account using the automated system. Was charged again a month later and called and talked with customer service, 3 times. All 3 times agents were very rude and talked when I was talking. Said they could not refund. 'no one in the company can' they said when I asked to be transferred to the person who could. Total ripoff!