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  • Report:  #1495896

Complaint Review: EyeBuyDirect

EyeBuyDirect Wrong lens type. Caused severe facial injuries. Austin TX

  • Reported By:
    N.E.B. — Potomac United States
  • Submitted:
    Tue, June 02, 2020
  • Updated:
    Wed, June 03, 2020

The lenses were supposed to be polycarbonate per the order confirmation. Turns out they were not.

I fell and one of the lenses shattered. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Over $25,000 in medical bills. Expert examination of the lens showed that it was an acrylic and not polycarbonate.

Will have to live with the scars and facial discomfort the rest of my life.

If you purchased glasses with polycarbonate lenses from EyeBuyDirect.com I highly recommend that you have them verified by an optometrist.





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