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  • Report:  #730794

Complaint Review: EYEPOTHESIS

EYEPOTHESIS REFUSE TO REFUND MONEY!! 1$ "FREE TRAIL" COSTS $78.41!!! Boulder, Colorado

  • Reported By:
    GIA — CALUMET CITY Illinois United States of America
  • Submitted:
    Wed, May 18, 2011
  • Updated:
    Wed, May 18, 2011
  • EYEPOTHESIS
    6205 Lookout Rd Ste D
    Boulder, Colorado
    United States of America
  • Phone:
    866 711-2829
  • Category:

I was made to believe I was getting a free trial of Eyepothesis eye cream for only 1$. My credit card was charged $78.41. I called the Customer Service line. The woman I talked to was sarcastic. I offered to return to product. I was told I would still not receive a refund. I was told I was sent a month-supply of eye cream. I said I never agreed to that. She was unfazed and said that even though I had cancelled any future orders. I would not get my money back. I was told about some "manufactured policy" that stated my free trial period had expired and refunds aren't done over the internet, only at retail stores. I told her that was false. She said sorry for the inconveinence and hung up the phone.

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