EZ CUT CNC company will not honor money back guarantee on cnc plasma table as stated on web site chesterfield, Missouri
I bought a cnc plasma table for EZ CUT CNC with the understanding I could get a full refund of purchase price if I was not 100% satisfied and now they are not willing to take it back for full amount. It was stated on web site that it was 100% money back until I wanted my money back,now that is gone.
We have had nothing but trouble with it for the last 6 months and it seems they don't have a fix for it . They have had people from Multicam the company that made the system twice and there own tech support person here for 5 days.
We get all kinds of error mesages and the hight control will not keep working ,there is no end in sight
2 Updates & Rebuttals
gary
comfrey,Minnesota,
United States of America
EZ CUT CNC
#3Author of original report
Sat, April 16, 2011
EZ CUT CNC has agreed to not only refund my full purchase price , they are even reimbursing me for the original shipping costs. My original report was posted at a time when I was frustrated with not being able to get my business going the way I wanted to. I am pleased EZ CUT CNC has fully honored their money back guarantee.
gary
comfrey,Minnesota,
United States of America
ez cut cnc
#3Author of original report
Mon, April 04, 2011
ez cut has agreed to refund all of our money