Complaint Review: EZ Moving Company Patrick

 Customer Service Agent Patrick, Called me and sent a moving quote today from Texas to Florida. I reviewed the quote and verbally agreed to it. He asked for a credit card to secure the truck and moving window of dates. I paid the $525.22 deposit with my American Express card on the phone. Then he put me on hold and told me the price had changed and gave me a higher quote. (Almost double!) The EZ Moving company has just committed a fraud "bait and switch" tactic, which is unethical business practice. I am reporting to this incident to the Better Business Bureau and America Express and will post this fraud on social media to alert other consumers of their scam. I'm appalled and dissatisfied. What they need to do is honor the quote he quoted me on the phone, then sent me in writing via e-mail, verbally agreed to prior to taking the credit card deposit payment. There has to be laws against these practices! Let's enforce them!