EZGRANTPRO And Submit Solution, INE*FIT Factory, UMG*BUYE, Quick Grant PR00, Grant Funding Source, Increase Media, WWWSELFHELPFFCOO Of 00, WWW.FIT-Fac.com, Fit Factory What the heck!! Stealing money as a occupation!! What's next? Salt Lake City And Orem Utah
I don't understand how companies like these can steal money from our account without permisson. There are alot of companies with the word "Grant" in their name that do the same thing.
I have put my name and phone number on the national "Do not call" list because of harrassing calls. I don't answer my phone unless I know the person from caller ID. I am very sick and my doctors say that I can't work anymore.
I have not worked in 18 months, without any income. I have to borrow money every month to pay bills, and I don't have medical insurance. I need my credit cards for doctor visits and medication.
Isn't there some kind of law that can stop these people from stealing from us? On my bill this month, they took $128.86. Isn"t that fraud? I just cancelled a credit card for fraud, the amount of over $350.00 dollars.
What can I do? I need my credit cards to be used by only myself. This kind of crap does not help my illness. I have been up all night trying to figure out how to get out of this mess.
Sandy
Matthews, North Carolina
U.S.A.
2 Updates & Rebuttals
Customer Service Administrator
St. George,Utah,
U.S.A.
Resolution offer
#3UPDATE Employee
Tue, May 05, 2009
Sandy,
I am truly saddened to hear of your unfortunate experience and circumstances. Our company provides customer service for some of the Fit Factory programs.
I apologize for any misunderstandings that might have occurred when you were purchasing your dietary supplements online.
Fit Factory is a companion program that comes with various products of this type. It offers our customers a personal trainer you can converse with daily, pictures, music links; it offers links to recipes and menu planning. This program also offers a variety of diets for special needs that can be customized to fit your weight loss goals.
All pertinent information is provided for you before entering any method of payment information for your supplement. This provides you access to all the terms and disclosures as well as Customer service numbers for your product and the companion program that accompanies it for great support and success with your product.
Unfortunately, we are unable to locate an account for this customer as she has not left her full name for us, but, if she had contacted our customer service number provided on the email and next to her charge on her bank statement we would have been very happy to assist her with her Fit Factory program.
Our company strives to give the highest standard of customer service. If you've already contacted customer service and feel you were not treated fairly or would like to discuss additional issues please contact me directly at 435-773-1795 or you may email me at Customerservice@cshelp.org and I will assist you immediately.
If you have not contacted our customer service you may call 1 877-407-1022 and they'll be happy to assist you with any further questions or concerns.
Sincerely,
Online Customer Support
Symbiote
Bemidji,Minnesota,
U.S.A.
contact this guy at Grant Funding Source (grantfundingsource.com)
#3Consumer Comment
Fri, April 17, 2009
You can contact Grant Funding Source at 800-520-7109 ask for Steve . http://www.grantfundingsource.com/
He told me to check with the better business bureau... hahaha ... Grant Funding Source is based in the UK !